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Shipping Info
Shipping Info
PROCESSING
The product processing time depends on the time frame of the quality check, the packaging and also on the store contingent of the individual product
What is the processing time?
- The item’s processing time is the time from receiving your order to physically dispatching it. After receiving your order, we conduct rigorous Quality Control checks and tests in order to ensure the product's quality prior to shipment to meet your satisfaction.
- This can involve detailed in-house checks: e.g. material quality, zippers, seams, embellishments and motifs, interiors, lining, etc. The total processing time varies depending on the complexity, design and size of the specific product or article.
- Larger orders will naturally take longer. It normally takes within 24 hours of business day for us to process your order.
However, please note that the processing time can also be affected by the stock status of individual items, the time of the year, national holidays, etc. If your order includes very popular items that are experiencing stock availability issues, then the order can take 3-10 business days to process and dispatch. We apologize in advance for any inconvenience caused by these delays and thank you for your patience.
SHIP FOR GLOBAL
We're improving our delivery process to make your packages even safer, so there may be a 2-4 day delay in processing your orders.
* Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes. The actual delivery time is subject to the official website/notice of the logistics company.
* Please submit a ticket within 3 months of shipment if the package does not arrive in time, our representative will get back to you within 24 hours. Note that overdue requests may not be accepted.
The product processing time depends on the time frame of the quality check, the packaging and also on the store contingent of the individual product
What is the processing time?
- The item’s processing time is the time from receiving your order to physically dispatching it. After receiving your order, we conduct rigorous Quality Control checks and tests in order to ensure the product's quality prior to shipment to meet your satisfaction.
- This can involve detailed in-house checks: e.g. material quality, zippers, seams, embellishments and motifs, interiors, lining, etc. The total processing time varies depending on the complexity, design and size of the specific product or article.
- Larger orders will naturally take longer. It normally takes within 24 hours of business day for us to process your order.
However, please note that the processing time can also be affected by the stock status of individual items, the time of the year, national holidays, etc. If your order includes very popular items that are experiencing stock availability issues, then the order can take 3-10 business days to process and dispatch. We apologize in advance for any inconvenience caused by these delays and thank you for your patience.
SHIP FOR GLOBAL
We're improving our delivery process to make your packages even safer, so there may be a 2-4 day delay in processing your orders.
* Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes. The actual delivery time is subject to the official website/notice of the logistics company.
* Please submit a ticket within 3 months of shipment if the package does not arrive in time, our representative will get back to you within 24 hours. Note that overdue requests may not be accepted.
